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Enjoy the AT&T

Device Help app

 
 
 

Use AT&T Device Help to answer your “how to” questions and keep your device running smoothly.

Main features:

Diagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T-
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.

TIMELINE

2023

RESPONSIBILITIES

Adapting UX research recommendations into a coherent workflow. 

Maintaining the company's solid brand.

Collaborating closely with the UX specialist Hilla Yonatan, and the product team at MCE Systems.

ATT app screens

NEW PRODUCT

On Boarding

 

ON BOARDING screens

Status check

 

Status check screens

Status check process

 

STATUS EXPANDed screens

Discover Solutions

 

DISCOVER SOLUTIONS screens

Discover Solutions

 

ISSUE DRIVEN  screens

Test Results

 

TEST RESULTS screens
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